Troubleshoot
Chat with Assistant ✖
Menu

Why do I see 5G/LTE/4G/3G but have no internet?

If you're seeing 5G/LTE/4G/3G but have no internet, here is what to check:

    Check Data Plan and Usage: Check that you haven’t exceeded your data allowance by going to MyeSIM. To do so, select the eSIM and view the data usage. It should not be more than what your plan allows.

      If you still have no internet, then email support@esim.net
      ©2025 ESIM.NET GROUP LIMITED
      ESIM.NET GROUP LIMITED is registered in England and Wales no. 12117745. Registered address: 107-111 Fleet Street, London, EC4A 2AB, United Kingdom.